Return & refund policy

Last updated 9 September 2026

Return window

Returns are accepted within 30 days of delivery.

The cart must be unregistered, undamaged, and in original condition with all supplied equipment.

Custom configurations and accessories already fitted to a cart cannot be returned.

Return freight is the customer’s responsibility. We do not charge a restocking fee.

If the cart arrives damaged, defective, or is not what you ordered, we cover return freight and either replace it or refund it in full.

Orders may be cancelled without charge until the cart is dispatched. After dispatch the return terms apply.

Refunds are issued to the original payment method within 10 business days after the returned cart is received and inspected.